Legal

Privacy Policy

Last updated: August 2026

1. Who We Are

Formed by Stone FZ-LLC ("we", "us", "our") is a Dubai-based pool and landscape company operating in the United Arab Emirates. Our registered address is Dubai, UAE. You can contact us at info@formedbystone.com or +971 52 299 7563.

2. What Information We Collect

We collect the following personal information when you submit an enquiry through our contact form:

  • Full name
  • Email address
  • Phone number / WhatsApp number
  • Project location (community or area)
  • Details about your project
  • Service you are interested in

We also automatically collect certain technical data when you visit our website, including your IP address, browser type, device type, pages visited, and time spent on the site. This is collected via cookies and analytics tools.

3. How We Use Your Information

We use the information you provide to:

  • Respond to your enquiry and provide a quote
  • Contact you about your project
  • Improve our services and website
  • Comply with legal obligations

We do not use your personal information for automated decision-making or profiling.

4. Cookies and Analytics

Our website uses cookies — small text files stored on your device — to help us understand how visitors use the site. We may use analytics tools such as Google Analytics to collect anonymised data about website traffic and user behaviour.

You can control cookies through your browser settings. Disabling cookies may affect some functionality of the website.

5. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your data with trusted service providers who assist in operating our website (such as hosting providers and form processing services), subject to strict confidentiality obligations.

We may disclose your information where required by law or by UAE regulatory authorities.

6. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy, or as required by applicable UAE law. Enquiry data is typically retained for up to 3 years.

7. Data Security

We take reasonable technical and organisational measures to protect your personal information from unauthorised access, disclosure, or loss. However, no method of data transmission over the internet is 100% secure.

8. Your Rights

In accordance with UAE data protection principles, you have the right to:

  • Request access to the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data (subject to legal obligations)
  • Withdraw consent where processing is based on consent

To exercise any of these rights, please contact us at info@formedbystone.com.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. Continued use of the website after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us: